To complete your refund, we require a receipt or proof of purchase. Please attach this to your initial email requesting a refund.
Once your email with invoice/receipt is received and inspected, we will send you an email to notify you that we have received your email. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch.
Have Any Questions?
Get in touch through the contact page or using the details below.